Dear Customers,

We are committed in providing you with a great shopping experience. Customer satisfaction is our reason for being. We strive to provide the highest level of service and consistently exceed our customers’ expectations. Specialtymedicalsupply.com strives to make your online shopping experience simple, safe, and effective. We aim to make the process of searching for and purchasing your items user-friendly and intuitive, and we have implemented policies that guarantee your security and privacy.

HONESTY is our foundation: Honesty is the cornerstone for all our business relationships. Our customers and partners deserve nothing less than the highest ethical standards from every level of our company.

EXCELLENCE is our goal: Excellence is the standard by which we measure performance at every level and in every aspect of our business.

FAST SHIPPING

We pride ourselves on providing quick delivery. We have warehouses strategically located across the continental US enabling us to expedite delivery of your order. Need it tomorrow? No problem. Express shipping is available so you can receive your package the day after placing the order.

CORPORATE ACCOUNTS

Complete a credit application. Specialtymedicalsupply.com will notify you within 2 days. We accept purchase orders from Fortune 1000 companies, educational institutions, and government agencies.

All other purchase orders may be faxed to: 513-576-1301 and will be submitted for approval.

BEST IN CLASS CUSTOMER SERVICE

24/7 online requests or call our friendly, knowledgeable Customer service associates.

Customer service requests can be logged 24/7 online using our friendly customer service center. Customer Service Representatives are available live Monday-Friday during business hours 9am-6pm EST. All online requests entered after Friday 6pm will be answered the next business day.

TOOLS AND FUNCTIONALITY

Ease of use, simple search, guarantee your security & privacy

Specialtymedicalsupply.com offers various tools and functionality to save you time and effort in placing and managing orders.

  • Order Management:
    Our order management system provides you with information and functionality in one central location: order status, re-order option, order cancellation, real-time tracking and ETA. Effortlessly re-order items without the hassle of finding the item and placing it in your cart.
  • Easy Re-order:
    Do you frequently purchase an item? Take advantage of our re-order feature. Instead of taking the time to find and add each item to your cart again, simply click our reorder button, and enter your payment information.
  • Easy Search: 
    Want targeted results fast? Search confidently and with ease, by keyword, item number, manufacture, or site specialty area.
  • These are just some examples of the tools and functionality we offer!