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Shipping Methods

Same Day Free Shipping on orders Over $75

Shipping Rates

Standard ground shipping is FREE on all orders of $75 or more going to anywhere in the Continental United States.

Orders below $75 ship at a low rate of $10 (unless they are marked as “Free Shipping”).

We do not ship on Saturdays, Sundays, or legal holidays. 

In-Stock Items

Most items listed on our site are in stock, and will say this on the site. Most in-stock items go out almost immediately, and are shipped to your destination from the closest in-stock warehouse. Sometimes, an order of multiple items may be shipped piecemeal from more than one warehouse, based on stock and availability, and might show up at your door in more than one box, and even on different days. This will not affect shipping charges.

Once shipped, most orders are delivered, on average, in 1-3 business days. Some may take as long as 7 business days, depending on the location of the closest in-stock warehouse. The best way too find out exactly when your item will arrive is to either click on the live chat button on your screen and ask a live attendant by giving them the model number you are wanting to buy and what zip code you are in. If the live chat is unavailable after hours you can email and ask by giving the same information and they will email you back very quickly. Specialty Medical Supply is not responsible for outside costs associated with shipping delays. If you have a time-sensitive situation, we recommend that you contact us as soon as possible.

International Shipping Powered by Bongo International Checkout

We have partnered with Bongo International to service our international customers.

Once you have created your shopping Cart, choose the “International Customers…Click here to pay” button. You will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

Free Shipping does not apply to International Orders

Brands That Cannot Be Shipped Outside the US

The following are list of brands that are excluded from international shipping based on the policies set by the manufacturers. If you attempt to place an order that is shipping outside the US, we will contact you and cancel the order. However, it is OK to use your international credit card and have these items shipped to a US address. If you have any questions, please feel free to contact us through Live Chat or send us an email.

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