Our 6 Point Guarantee
Whether you're most concerned about quality, value or customer service, you can feel good about Specialty Medical Supply. We have been in business since 2005.
We tap into our longstanding relationships in the medical industry and our passion to save you money, to scour the market for outstanding values on new medical supplies and equipment so we can pass them on to you
Our goal is to see you 100% Happy, every time! Here's how we do it...
- We are an Authorized Dealer and Warranty Provider of: Invacare, Drive, Devilbiss, Medline, Graham Field, Precision Medical, Pride, and 200 other manufacturers
We have long term, ongoing relationships with the top brands in the medical industry. You can be assured that Specialty Medical Group sells only authentic, original equipment back by the manufacturers warranties.
- Free Ground Shipping on all orders over $75. For a limited time, all orders over $75 qualify for free domestic ground shipping!
- We ship the same day by 2EST time on over 22,000 items and the next morning on the rest.
Your order is not going to sit around 'til somebody gets around to it, and it will have a 99% chance of shipping and never be "back ordered.
- All items are packed and secured like it was shipping to our own grandma’s house. "Packing Assurance" means we go over the top with quality shipping material and care (without increasing weight). But if the shipper still manages to damage your item, our own insurance has you covered! Plus, we'll save you the headache by dealing with the shipping company ourselves.
- Live and Very knowledgeable Customer Service people ready to help you with all your questions. Our team consists of real, live people right here in Cincinnati, Ohio who actually want to help you. Get your questions answered immediately 24/7 by visiting our contact us page. If you can't get your question answered there and need to speak to someone, you can reach us toll-free at 800-380-8539, Mon-Fri 9AM-5PM EST.
- 100% Secure: Shop with Specialty Medical Group knowing that your information is secure and will never be sold or used by any other company. We use the highest rated encryption software that is PCI compliant with all the major credit card companies to make sure your personal information is never compromised.